We are seeking a proactive and technically skilled Data Operations & Support Specialist to oversee the day-to-day management of data processes and ensure the reliability, performance, and quality of data systems. The ideal candidate will have strong SQL expertise, a solid understanding of operational support workflows, and experience in monitoring and troubleshooting database and batch processing environments.

• Monitor and manage daily data loads, ETL jobs, and scheduled batch processes to ensure timely and successful execution.
• Identify, analyze, and troubleshoot data-related issues and system errors, coordinating with technical teams to ensure swift resolution.
• Ensure data availability, integrity, and quality to support business reporting and analytics needs.
• Maintain and improve operational runbooks, document procedures, and standard operating processes for data support activities.
• Collaborate with data engineering, analytics, and infrastructure teams to escalate and resolve complex incidents.
• Participate in incident, problem, and change management processes, ensuring proper tracking and communication of issues and enhancements.
• Assist in performance tuning of database queries and job optimization for improved system efficiency.