Welcome to Sofitel Cairo Downtown, a new destination in the heart of Cairo, combining luxury, elegance, and French art de vivre. We are far more than a worldwide leader. We are seeking a dynamic and innovative Digital & Ecommerce Manager to join our team in Cairo, Egypt. As a key member of our organization, you will be responsible for driving our digital and e-commerce strategies to enhance our online presence and boost sales performance.

• Receiving, handling, and converting Meetings, Events, and Group inquiries.
•  Planning events in conjunction with the client, contact Meeting Planner by mail, telephone, customer outings, and site inspections.
•  Presenting and Selling available and suitable banquet/event options to the highest possible standard, ensuring the complete administration and execution of all planned events.
• Negotiate space, dates, and rates to obtain booking goals while focusing on shoulder and off-season business.
•  Assist in the development and solicitation of Banquet and event package plans aimed at conference business and encourage repeat business.
•  Attend trade and travel shows of various market areas for promoting hotel event business.
•  Actively manage business bookings, record denials, and make network referrals.
•  Make commercial decisions to maximize MICE income daily.
• Encouraging repeat business through excellent customer service and inquiry handling.
•  Helping the hotel to identify new avenues of business and bring in more banquet events to the hotel.

• 3 to 5 Years Experience in hotel sales Banquet sales or event sales
• Strong analytical skills to understand key business indicators and competitive trends and develop approaches to these challenges
• Excellent selling capability and an ability and desire to coach selling techniques to their team
• Excellent organizational and planning skills
• Accountable and resilient
• Flexibility to respond to a range of different work situations

Your team and working environment:
In 1-2 sentences, introduce the team, property or office environment in a way that reflects the culture
Note: Customization may be included for any specific local or legislative requirements, such as work permits
Our commitment to Diversity & Inclusion:
We are an inclusive company and our ambition is to attract, recruit and promote diverse talent.