<p><strong>Publication date:</strong> Oct 28, 2025, 1:47PM</p><p><strong>Purpose of the job</strong></p> <p><p>Responsible for driving growth across Oranges Mass Segment through innovative offers, data-driven insights, and cross-functional execution. Leads proposition development, product performance, and customer value initiatives to enhance reach, engagement, and profitability. </p></p> <p><strong>Duties and responsibilities</strong></p> <p> </p> <p> </p> <ol> <li>Manage, track, and report the overall performance of the mass segment to achieve company KPIs</li> <li>Develop and implement segment strategies and propositions to drive base growth, renewal frequency, and ARPU uplift</li> <li>Identify customer pain points to enhance customer experience across different touch-points & channels</li> <li>Lead end-to-end management of major launches and campaigns</li> <li>Analyze customer base behavior, trends, and product usage to identify actionable growth opportunities</li> <li>Coordinate with departments across the company to ensure smooth product rollouts & product monitoring</li> <li>Evaluate post-launch performance, and initiate tactical actions to enhance ongoing offers and communication</li> </ol> <p>Education</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>- Bachelor degree from a recognized university specialized in one of the following fields: Business Administration, Commerce, Economics, Finance or Marketing.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Experience</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>- Minimum 4 years of experience in the telecommunications or fintech industry.</p> <p> </p> <p> </p> <p> </p> <p> </p> <p>Skills and abilities</p> <ol><li>Very good English both spoken and written.</li><li>Very good computer skills</li><li>Strategic and concept development skills.</li><li>Customer centric person.</li><li>High attention to detail and quality focus.</li><li>Results Orientated - absolute delivery focus, strong desire to deliver bottom line results and passionate and resilient.</li></ol><p style="font-family:'Helvetica Neue', sans-serif; font-size:20px !important; font-weight:bold!important; margin:0;"> Only your skills matter </p> <p style="font-family:'Helvetica Neue', sans-serif; font-size:16px!important; font-weight:normal !important; margin-top:8px;"> Regardless of your age, gender, origin, religion, sexual orientation, neurodiversity, disability, or appearance, we actively encourage diversity within our teams, as it is both a collective strength and a driver of innovation. Orange is a disability-friendly company: please feel free to let us know about any specific needs you may have. </p>