JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

The Project Director, Operations Lead is a senior leadership role responsible for overseeing and directing complex commercial real estate projects while managing operational excellence across multiple initiatives. This position combines strategic project management with operational leadership to ensure successful delivery of CRE projects on time, within budget, and to client specifications.

• Direct and oversee multiple large-scale CRE projects from initiation to completion

  
  

• Develop comprehensive project strategies, timelines, and resource allocation plans

  
  

• Lead cross-functional project teams including architects, contractors, consultants, and internal stakeholders

  
  

• Ensure projects align with client objectives and organizational goals

  
  

• Establish and maintain operational processes and best practices across project portfolio

  
  

• Monitor project performance metrics and KPIs

  
  

• Implement quality assurance protocols and risk management strategies

  
  

• Drive continuous improvement initiatives to enhance operational efficiency

  
  

• Serve as primary point of contact for key clients and senior stakeholders

  
  

• Present project updates and strategic recommendations to executive leadership

  
  

• Manage client expectations and ensure exceptional service delivery

  
  

• Build and maintain strong relationships with vendors, contractors, and service providers

  
  

• Lead, mentor, and develop project management teams

  
  

• Foster collaborative work environment and promote professional growth

  
  

• Conduct performance evaluations and provide coaching/feedback

  
  

• Recruit and onboard new team members as needed

  
  

• Bachelor's degree in Construction Management, Engineering, Business, or related field

  
  

• 10+ years of commercial real estate or construction project management experience

  
  

• 5+ years in senior leadership/director-level positions

  
  

• PMP certification preferred

  
  

• Proficiency in project management software (MS Project, Primavera, etc.)

  
  

• Strong understanding of CRE development processes and construction methodologies

  
  

• Financial acumen including budgeting, forecasting, and cost management

  
  

• Knowledge of building codes, regulations, and compliance requirements

  
  

• Proven ability to lead large, diverse teams and manage complex projects

  
  

• Strong problem-solving and decision-making capabilities

  
  

• Excellent communication and presentation skills

  
  

• Strategic thinking with attention to operational details

  
  

• Competitive base salary commensurate with experience

  
  

• Performance-based bonus structure

  
  

• Comprehensive benefits package including health, dental, and retirement plans

  
  

• Professional development opportunities and continuing education support

  
  

• Flexible work arrangements and PTO

  
  

Location:

Scheduled Weekly Hours:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.