Objectives of the Position:

• Online Technical support for Topcoat at RN site.
• Support in achieving Consumption per car as per agreed values.
• Support to achieve sales volume & value targets for the month
• Line trials, testing & continuous improvement online.

Main Tasks:

• Supporting efficient planning of products and services.
• Tracking of all measurables related to consumption, initiating and implementing actions to control, as required.
• Coordination between internal agencies as well as customers for successful development & implementation of technologies.
• Regular updates/ information on customer and competition
• Provide proactive technical support, for improvement and technical issues
• Develop lasting customer relationships to identify business trends in and beyond the customer scope or respective portfolio.
• Follow safe work practices as per BASF or customer norms, whichever is stringent.
• Track & maintain color harmony to Master & Add on parts.
• Recommend & support block closure activities.
• Provide timely reports to customers online issues.
• Provide monthly report for internal review & for discussion with customers
• Coordinate between Lab & customer to resolve Field complaints, if any.

Job Requirements:

• Professional Qualification (Degree / PG Diploma) in Paint Technology.
• Working Experience: 4 ~ 6 years
• Technical & Professional Knowledge: Able to handle customer independently, product knowledge, knowledge of application techniques, communication skills