<p><strong>Publication date:</strong> Sep 29, 2025, 12:00AM</p>Orange Business is here!<p style="margin: 0px;"><iframe src="//www.youtube.com/embed/wKOvRVIoi0s?controls=0" width="560" height="314" allowfullscreen="allowfullscreen"></iframe></p>About us<p class="MsoNormal" style="margin-bottom:0in;">Join us at Orange Business!</p><p class="MsoNormal" style="margin-bottom:0in;">We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.</p><p class="MsoNormal" style="margin-bottom:0in;">Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.<o:p></o:p><o:p></o:p></p>About the role<p>The Order-to-Cash Analyst is in charge to support revenue assurance programs through generation of accurate and timely billing to customers thereby ensuring revenue flows.</p>Key Result Areas:</p>• Produce on a monthly basis the invoices according to the Contract commercial offer, according to the contract network updates.</p>• Accountable for all aspects of the order-to-cash process of outsourcing program within the ABU.</p>• Monitor on a day to day basis the customer ordering follow up, billing and cash collection process and activities.</p>• Analyze customer legacy order to cash processes and tools in collaboration with the OTC directors.</p>• Support the customer all along the Transformation phase from legacy tool to e-procurement tool.</p>• Be the first level of support for any ordering / billing process issues.</p>• Meet high levels of customer satisfaction: Accurate invoicing (control draft invoices- issue adjustment tickets) / day to day orders follow up.</p>• Achieve targets for billing cost reports and customer bills issuance, for customer ordering follow up.</p>Role impact on:</p>•Autonomy and adaptability: candidate will be working in a fast-evolving environment for growing accounts, in the specific context of tools and process under migration/definition.<br />•Customer satisfaction: the Order to Cash Analyst is responsible for delivering on time accurate invoices. He/She is responsible for managing the customer orders follow up. He/She is pro-active by applying the Orange processes and deliverables, and either reactively by managing billing claims and ordering support.<br />•Team working: The Order to Cash Analyst is part of the world wide OTC team. Thus, he/she will need to interact with multiple actors within the program team like billing Production team, Web Source Implementation Team, OTC managers / directors.</p></p></p></p>About you<p>Educational Qualifications: University degree or equivalent experience in order and billing management. Degree/Equivalent in Accounting/Finance and or business management field, preferred.</p>Relevant Experience: Experience in global ordering management and/or billing management, including minimum 3to 6years in international environment. Telecommunication industry experience preferred. Experience in customer support or/and in sales administration environment.</p>Desired skills/knowledge:</p>•Experience in integration and outsourcing.<br>•Customer oriented-Customer support skills.<br>•Good communication skills.<br>•Ability to work within an international and operational environment.<br>•Attention to detail, very good analytical skills for accuracy.<br>•Good Finance & Accounting skills.<br>•Fluent in English (French would be a plus).<br>•Willing to work shift work on occasion, or extended hours.<br>•Ability to work autonomously within predefined tasks and planning.<br>•High level of competency in all PC applications.<br>•Proactive, positive and objective attitude.</p></p> <p><p style='font-size:11px'></p></p>What we offer<p><p style=font-size:16px><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world.<br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working).<br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities.<br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange.<br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events.<br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards.</p></p>Only your skills matterNA<p style="font-family:'Helvetica Neue', sans-serif; font-size:20px !important; font-weight:bold!important; margin:0;"> Only your skills matter </p> <p style="font-family:'Helvetica Neue', sans-serif; font-size:16px!important; font-weight:normal !important; margin-top:8px;"> Regardless of your age, gender, origin, religion, sexual orientation, neurodiversity, disability, or appearance, we actively encourage diversity within our teams, as it is both a collective strength and a driver of innovation. Orange is a disability-friendly company: please feel free to let us know about any specific needs you may have. </p>