Job Summary

The SDM-IOA Delivery role requires a seasoned professional with 8 to 10 years of experience specializing in MS Office Web Components and Changes/Endorsements domain. The candidate will work in a hybrid model during night shifts contributing to impactful projects that enhance company operations and societal benefits.

Responsibilities

• Lead the implementation of MS Office Web Components to optimize business processes and improve efficiency.
• Oversee the management of Changes and Endorsements ensuring seamless integration and minimal disruption to operations.
• Provide expert guidance on technical solutions leveraging MS Office Web Components to address complex business challenges.
• Collaborate with cross-functional teams to ensure alignment and successful delivery of projects.
• Monitor project progress and performance identifying areas for improvement and implementing corrective actions.
• Develop comprehensive documentation and reports to track project milestones and outcomes.
• Facilitate effective communication between stakeholders to ensure clarity and understanding of project objectives.
• Analyze data to provide insights and recommendations for process enhancements.
• Ensure compliance with industry standards and regulations in all project activities.
• Drive innovation by exploring new technologies and methodologies to enhance project delivery.
• Support the team in troubleshooting and resolving technical issues promptly.
• Maintain a high level of customer satisfaction by delivering quality solutions and services.
• Foster a collaborative work environment that encourages knowledge sharing and continuous learning. Qualifications
• Demonstrate proficiency in MS Office Web Components showcasing the ability to implement and manage complex solutions.
• Exhibit expertise in Changes and Endorsements ensuring effective management and integration within business processes.
• Possess strong communication skills in English both written and spoken to facilitate clear and effective interactions.
• Show adaptability to work in a hybrid model and night shifts maintaining productivity and focus.
• Display analytical skills to interpret data and drive strategic decisions.
• Have a proactive approach to problem-solving ensuring timely resolution of issues.
• Demonstrate the ability to work independently and collaboratively within a team environment.

Certifications Required

• Microsoft Certified: Power Platform Fundamentals ITIL Foundation Certification

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.