General Information

Req #
WD00089542

Career area:
Services

Country/Region:
India

State:
Karnataka

City:
BANGALORE

Date:
Thursday, October 30, 2025

Working time:
Full-time

Additional Locations:  * India - Karnātaka - Bangalore
* India - Karnātaka - BANGALORE





Why Work at Lenovo

We are Lenovo. We do what we say. We own what we do. We WOW our customers. 
Lenovo is a US$69 billion revenue global technology powerhouse, ranked #196 in the Fortune Global 500, and serving millions of customers every day in 180 markets. Focused on a bold vision to deliver Smarter Technology for All, Lenovo has built on its success as the world’s largest PC company with a full-stack portfolio of AI-enabled, AI-ready, and AI-optimized devices (PCs, workstations, smartphones, tablets), infrastructure (server, storage, edge, high performance computing and software defined infrastructure), software, solutions, and services. Lenovo’s continued investment in world-changing innovation is building a more equitable, trustworthy, and smarter future for everyone, everywhere. Lenovo is listed on the Hong Kong stock exchange under Lenovo Group Limited (HKSE: 992) (ADR: LNVGY). 

This transformation together with Lenovo’s world-changing innovation is building a more inclusive, trustworthy, and smarter future for everyone, everywhere. To find out more visit www.lenovo.com, and read about the latest news via our StoryHub.





Description and Requirements

This role is responsible for understanding the SSG Services Delivery business, and transforming SSG delivery to align with Industry best practices for and efficient Labor Demand-Supply management. The role requires leading as a Business Analyst, driven to design best practice demand management and supply management functions, design integrations to evolve an end-to-end enterprise level technology ecosystem, work very closely with the business delivery, offering, presales, sales, HR and digital transformation teams (upstream and downstream) together for a holistic business & system driven demand-supply management function. This role will also require for working closely with the People & Talent Operations program team, resource management team, IT design, IT development & IT deployment teams including change management teams to drive adoption for the holistic solutions.

Position Requirements

• Lead the Resource Management team for the People & Talent Operations organization, drive efficient and optimized on-time fulfilment.
• Work closely with the rest of the People and Talent Operations team, to drive fulfilment with people strategies, and identify insights early to avoid any revenue/delivery miss caused due to resource enablement.
• Identity skill-gaps and enable re-skilling opportunities with L&D programs, to have deployable resources aligned to demand signal, pipeline and forecast
• Provide weekly operational updates to delivery unit stakeholders, People & Talent Operations leaders and TSD leadership.

Qualifications & Experience

• Relevant Bachelors degree required
• 15+ years of professional experience in IT Services organizations, preferably GSI's in key roles
• 10+ years of Workforce Management and/or Resource Management experience (or similar experience), with knowledge about IT services delivery.
• 8+ years of Business Analyst role, collaborating with enterprise level functions and driving a holistic outcome
• Deep understanding of Workforce Management & Resource Management business processes, ability to incubate industry best practices with 'an integrated' business process design, derive measurable outcomes
• Strong collaboration skills to work across required business functions, and influence process design, adoption, gap analysis and change management
• Strong executive presence & leadership skills.
• High level of communication & presentation skills.
• Strong business & financial acumen.
• Ability to lead and thrive in a fast-paced environment with minimal guidance, thrive in ambiguity.
• Experience working with global teams and conducting business internationally.

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Preferred Requirements (nice to have)

• Global exposure across multiple technology service areas
• Relevant Master’s Degree
• Relevant Certifications in Workforce Management and/or Resource Management, or any related

Additional Locations:  * India - Karnātaka - Bangalore
* India - Karnātaka - BANGALORE


* India

* India - Karnātaka

* India - Karnātaka - Bangalore , * India - Karnātaka - BANGALORE

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