Job Summary

Join our dynamic team as a Sr. Quality Engineer where you will leverage your expertise in Facets and EDI standards to ensure the highest quality of our healthcare solutions. With a hybrid work model and a focus on innovation you will play a crucial role in enhancing our claims and billing processes. Your contributions will directly impact our mission to provide efficient and reliable services to our clients.

Responsibilities

• Oversee the quality assurance processes for Facets claims and billing systems to ensure seamless operations.
• Provide expert analysis and testing of EDI standards to maintain data integrity and compliance.
• Collaborate with cross-functional teams to identify and resolve quality issues in a timely manner.
• Develop and implement test strategies that align with project goals and client requirements.
• Conduct thorough reviews of system specifications and technical documentation to ensure accuracy.
• Utilize automated testing tools to enhance efficiency and coverage of quality assurance activities.
• Monitor and report on quality metrics to drive continuous improvement initiatives.
• Facilitate communication between technical teams and stakeholders to ensure alignment on quality objectives.
• Lead root cause analysis efforts to identify and address underlying issues affecting system performance.
• Ensure adherence to industry best practices and company standards in all quality assurance activities.
• Support the development and maintenance of quality assurance documentation and processes.
• Engage in ongoing learning and development to stay current with emerging technologies and methodologies.
• Contribute to the overall success of the company by delivering high-quality solutions that meet client needs.

Qualifications

• Possess a strong background in Facets claims and billing systems with hands-on experience in quality assurance.
• Demonstrate proficiency in EDI standards and their application in healthcare environments.
• Exhibit excellent analytical skills and attention to detail in identifying and resolving quality issues.
• Have experience in automated testing tools and methodologies to enhance testing efficiency.
• Show capability in collaborating effectively with cross-functional teams to achieve quality objectives.
• Display strong communication skills to facilitate clear and effective information exchange.
• Bring a proactive approach to continuous learning and improvement in quality assurance practices.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.