As a System Engineer II (IC2), candidate will work directly with Oracle Cerner customers, supporting a range of Mainframe Sysplex and LPARs that host hospital environments and regions. Their responsibilities will include managing Batch, Console, and Subsystem activities, monitoring systems, and executing critical tasks such as IPLs, clock changes, disaster recovery (DR) exercises, maintenance events. They will also respond to real-time system alerts (WTORs). This role demands strong troubleshooting skills, effective collaboration with cross-functional teams such as Systems Programmers and Application teams, and timely escalation of issues to meet customer SLAs. Additionally, candidate will handle ad-hoc production requests and help drive continuous process improvements and automation initiatives.

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