About the job

Accounts Receivable management in the MENA region is charged with maintaining accurate ledgers of our receivables to enable efficient collections to support the firm’s cash and liquidity. We are looking for exceptional account receivable specialists to join our Account Receivable Management Team (ARMT) to resolve unidentified cash accounts, to take care of AR adjustments and refunds, and client/interfirm account reconciliations working with other finance teams and engagement teams, by systematically resolving and following up AR processes and escalating problematic cases.

The opportunity

This is an opportunity to join a new team and to help achieve timely resolution of AR related issues in the MENA region. We are looking for someone who has an eye for detail, the communication skills to influence many different stakeholders and the intellectual curiosity to want to find out why things have gone wrong and what we can do about it.

Your Key Responsibilities

• Being responsible for AR ledgers of a group of countries in the region:
• Interacting with AR Cash application team to provide them with accurate information on the required allocation of certain client payments
• Using your communication skills and process knowledge to obtain payment information from onshore finance teams and client serving teams
• Following and developing a protocol to enable payment identification and timely allocation and using your problem-solving skills to try and build sustainable solutions to removing obstacles related to the payment allocation process
• Proactively monitor unapplied cash and on account payments, conduct the necessary research to identify and apply these, and assist in cash application corrections
• Investigate and resolve internal engagement team’s queries regarding allocation, reallocation, and checking of remittance in the bank statement
• Working on client’s refund by obtaining necessary approvals and other process documents, coordinating with the firm’s AP department to ensure a timely resolution
• Interacting with the firm’s IFM department to resolve payment allocation issues related to interfirm accounts
• Process and ways of working development: constantly seeking better ways of working across the client engagement-to-cash lifecycle and working with engagement teams, the cash application team and other finance teams to help improve their processes and practices
• Generating customer statements, balance confirmations etc; Working with client AP departments around account reconciliations

Skills And Attributes For Success

Analytical skills: ability to oversee client- and payment related information to identify issues and to ensure timely payment allocation and related problem solving

• Communication skills: able to communicate effectively with other internal teams and stakeholders
• Problem solving mindset: Able to constructively challenge existing approaches; Ability to influence local teams, internal functions and client organizations
• Organization & Prioritization skills
• Numeracy, MS Excel / SAP
• Good knowledge of collections systems and tools
• Appropriate language skills

To qualify, you must have

• Graduate or higher degree in finance, business or related field
• 2+ years of finance experience, with particular emphasis on accounts receivable, cash application, billing and collections
• Experience using SAP
• For internal candidate a knowledge of our engagement lifecycle with an understanding of our cash application processes
• Drive to identify root cause issues and support remediation efforts, through a relentless problem-solving ethos

Ideally, you will also have

• An understanding of service offerings in a professional services environment
• Experience of deploying new tools and ways of working into remote teams
• Experience of continuous improvement methodologies and leveraging them in a dynamic environment

What We Look For

We are looking for people who can combine great technical skills, with an analytical mindset and a passion for problem solving and great collaboration, influencing and listening skills. It is important to be able to thrive in an ever changing, diverse, multi-cultural environment where we expect exceptional quality. You must be able to work within a matrixed organization, balancing the needs of multiple stakeholders. You must be able to manage multiple priorities simultaneously and overcome obstacles autonomously.

What We Offer

We offer a competitive compensation package where you’ll be rewarded based on performance and recognized for the value you bring to our business. Plus, we offer:

• Continuous learning: You’ll develop the mindset and skills to navigate whatever comes next.
• Success as defined by you: We’ll provide the tools and flexibility, so you can make a meaningful impact, your way.
• Transformative leadership: We’ll give you the insights, coaching and confidence to be the leader the world needs.
• Diverse and inclusive culture: You’ll be embraced for who you are and empowered to use your voice to help others find theirs.

If you can demonstrate that you meet the criteria above, please contact us as soon as possible.