INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing  

 Lead and optimize warehouse operations with a primary focus on AutoStore system management, IT-supported workflows, and team performance—ensuring efficient execution of outbound processes, adherence to safety and quality standards, and continuous improvement across daily activities.

• Lead the AutoStore outbound team, managing daily workflows across ports to ensure smooth, timely execution.
• Monitor AutoStore system dashboards, coordinate task queues, and escalate technical issues to IT or Maintenance teams.
• Ensure bin handling, picking, and packing processes comply with AutoStore capabilities and service level agreements (SLAs).
• Analyze system performance metrics and proactively optimize AutoStore throughput and productivity.
• Supervise port operations and provide real-time support to AutoStore operators during task execution.
• Train team members on AutoStore handling procedures and ensure adherence to bin-based workflows.
• Support the Outbound Lead in planning for peak periods, system downtime, and contingency measures.
• Demonstrate proficiency in warehouse systems and perform first-level troubleshooting when required.
• Provide system and process training to operators, promoting effective tool usage and adherence to standards.
• Effectively lead the team in day-to-day warehouse operations including goods receipt, storage, picking, packing, rework, and dispatch.
• Plan and allocate work efficiently to meet daily targets while maximizing productivity and resource utilization.
• Provide regular performance feedback, conduct team briefings, and coach staff to support continuous improvement.
• Identify training needs, recommend development plans, and ensure staff maintain proper uniform and grooming standards.
• Enforce strict adherence to standard operating procedures and promote compliance among all team members.
• Ensure a safe and secure work environment in line with ISO 45001, ISO 14001, and ISO 9001 standards, including timely incident and issue reporting.

What you’ll need to succeed  

• Education: High school diploma or equivalent required; associate or bachelor’s degree in logistics, supply chain management, or a related field preferred.
• Minimum of 3-5 years of experience in warehouse operations, with at least 1-2 years in a supervisory or team lead role.
• Strong leadership and team management skills. Excellent organizational and multitasking abilities. 
• Proficiency in warehouse management systems (WMS) and Microsoft Office Suite.
• Knowledge: In-depth understanding of warehouse operations, inventory management, and distribution processes. Familiarity with health and safety regulations in a warehouse environment.

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.