INSPIRE | EXHILARATE | DELIGHT

For over seven decades, Chalhoub Group has been a partner and creator of luxury experiences in the Middle East. In its pursuit to excel as a hybrid luxury retailer, the Group has curated a portfolio of over 10 owned brands and strengthened its distribution and marketing expertise for over 400 international names across luxury fashion, beauty, jewellery, watches, eyewear, and art de vivre categories.

Every step at Chalhoub Group is taken to build a future where luxury dreams become reality — bridging cultures and crafting memorable experiences for our consumers. Be it by constantly reinventing itself, committing to innovation, or embracing new technologies, the Group is shaping the future of luxury retail. It delivers seamless omnichannel experiences across more than 950 stores, online platforms, and mobile apps. Driving this innovation journey is The Greenhouse — the Group’s innovation hub, incubator, and accelerator for startups and emerging businesses, regionally and globally.

Chalhoub Group fosters a people-at-heart culture rooted in diversity, equity, and inclusion, and a workplace catalysed by forward thinking and future-proofing. Today, it brings together over 16,000 talented professionals across eight countries in the Middle East, with a presence in LATAM. Their collective efforts have earned the Group the Great Place to Work® certification in several markets.

Sustainability is at the core of the Group’s strategy, guided by a clear commitment to people, partners, and the planet. Chalhoub Group is proud to be a member of the United Nations Global Compact, a signatory of the Women’s Empowerment Principles, and to have pledged to reach Net Zero by 2040.

What you'll be doing  

You will be responsible for coordinating on and analysing all Operational flows & OMS development projects as well as all data requirements under the Ecommerce Operations Department on a brand & group level.

• Coordinating and assist in initiating omnichannel initiatives within the scope of the OMS.

• Managing development projects on the OMS; including but not limited to prioritization and standardization of such developments across brands.

• Auditing the standardization initiatives from the OMS and Data teams

• Building project plans and task lists within the scope of the OMS

• Cleaning of data and creation of dashboards as per the needs of the department

• The analysis of ecommerce operations data and the flagging of any abnormalities

• Drawing conclusions from ecommerce data to support the optimization and redesign of processes.

• Assist the OMS & Data Lead in managing projects within the scope of the OMS.

What you’ll need to succeed  

• Fluent in English
• Tools: Excel, Looker, BI Dashboards
• Project planning and coordination, Data analytics
• Education: Degree in Industrial Engineering, data analytics, business management or related fields
• 1 - 3 years of work experience (ecommerce, retail, project management, or related fields)
• Critical thinking and analytical skills
• Extensive experience and knowledge when it comes to excel and data analytics
• Great presentation skills, ability to meet and present findings with all brands and stakeholders on a weekly basis.

• A hunger to deliver truly transformational impact. This role is not for the timid!

What we can offer you  

With us, you will turn your aspirations into reality.  We will help shape your journey through enriching experiences, learning and development opportunities and exposure to different assignments within your role or through internal mobility. Our Group offers diverse career paths for those who are extraordinary, every day.  

We recognise the value that you bring, and we strive to provide a competitive benefits package which includes health care, child education contribution, remote and flexible working policies as well as exclusive employee discounts.  

We Invite All Applicants to Apply

It Takes Diversity Of Thought, Culture, Background, Differing Abilities and Perspectives to truly Inspire, Exhilarate and Delight our customers. At Chalhoub Group, we are committed to inclusion and diversity.

We welcome all applicants to apply and be part of our exciting future. We ensure equal opportunity for all our applicants without regard to gender, age, race, religion, national origin or disability status.