Job Requisition ID: 173307 

Established in the 1930s as a trading business, Al-Futtaim Group today is one of the most diversified and progressive, privately held regional businesses headquartered in Dubai, United Arab Emirates. Structured into five operating divisions; automotive, financial services, real estate, retail and healthcare; employing more than 35,000 employees across more than 20 countries in the Middle East, Asia and Africa, Al-Futtaim Group partners with over 200 of the world's most admired and innovative brands. Al-Futtaim Group’s entrepreneurship and relentless customer focus enables the organization to continue to grow and expand; responding to the changing needs of our customers within the societies in which we operate. 

By upholding our values of respect, excellence, collaboration and integrity; Al-Futtaim Group continues to enrich the lives and aspirations of our customers each and every day

Overview of the role : 

The FM Supervisor will be responsible for planning, organizing, and scheduling the execution of all annual maintenance contracts in line with SLAs, ensuring high-quality performance and service delivery at every stage.

What you will do : 

• To plan all works such as PPM, CM, and casual jobs as per SLA.
• Ensure all PPM, CM, and casual works are completed on schedule.
• Maintain proper documentation related to contracts and service reports.
• Ensure costs are aligned with the desired margins and profitability for each job.
• Arrange and coordinate tools, spares, and equipment for the sites.
• Train staff to uphold the highest standards of HSE practices.
• Maintain exceptional standards of customer service, both internal and external. 

Required skills to be successful : 

• Strong knowledge of MEP systems (HVAC, electrical, plumbing, and firefighting).
• Proficiency in preventive and corrective maintenance planning
• Competence in workforce planning, task delegation, and performance monitoring
• Excellent problem-solving and troubleshooting abilities
• Effective communication and reporting skills

What qualifies you for the role :

• Three years Diploma or Bachelor’s Degree in Mechanical or Electrical Engineering
• 5+ years of experience, with at least 2–3 years in a supervisory role within facilities management industry, preferably in the UAE
• Proven experience handling annual maintenance contracts (AMC), PPM/CM scheduling, and stakeholder management

About Al-Futtaim Engineering & Technologies
Al-Futtaim Engineering & Technologies offers customers complete engineering and systems integration solutions. 
 
The Engineering arm operates in the UAE, Qatar, Saudi Arabia and Egypt providing a wide variety of products and services from air conditioning, scaffolding and access solutions, elevators and escalators, control and life safety, facilities management, building products, MEP, Energy Management, Technology Infrastructure and Digital Transformation. 
 
The Technologies division provides complete business solutions to large, medium and small customers that include, contact centre solutions, business applications, business intelligence, data management, advanced analytics amongst others. The IT infrastructure portfolio comprises IP telephony, ELV systems, networking solutions, professional audio-visual solutions and managed services. 
 
These solutions are further complemented by services that include project management, installation, testing, commissioning and after-sales maintenance contracts.