Sofitel Al Hamra Beach Resort

• Stock linen items in showers, wet areas, vanities and storerooms
• Collect all soiled linen from baskets and floors
• Deliver linen to laundry keeping a count of linen dropped and collected
• Maintain cleanliness of basins, lockers, showers and wet areas
• Ensure locker room lighting and music levels are correctly set and maintained
• Provide guests with a tour of changing room and facilities
• Offer fresh towels to changing room guests
• Maintain and replenish complimentary snacks and beverages
• Accommodate guest preferences and/or locker changes
• Prepare lockers with amenities and supplies for arriving guests
• Ensure guest safety in wet areas by removing standing water and reporting anything unsafe or hazardous
• Maintain locker room, prep and treatment room cleanliness at all times, practice a ‘clean as you go’ approach to the work areas
• Monitor and maintain Hammam room temperatures and cleanliness, report all maintenance issues to engineering
• Escort all guests to changing rooms, therapist/receptionist, retail/tea area or to next appointment
• Receive and store all professional and retail products
• Practice portion control as determined by the product houses and Spa Manager