About this opportunity:

The Telco Cloud Engineer is part of the Managed Services team responsible for operating and maintaining the Telco Cloud Infrastructure. The role focuses on performing 2nd-level operations, supporting virtualized platforms, and ensuring stable and reliable cloud services for the customer network.

What you will do:

· Support 2nd-level operations for the Telco Cloud infrastructure, ensuring stable performance of virtualized environments.

· Assist in integrating new nodes, services, and cloud-native workloads into production following approved processes and guidelines.

· Troubleshoot and resolve hardware, software, and configuration issues across the cloud stack.

· Participate in incident handling and contribute to service restoration activities during outages.

· Work closely with customer support, project teams, and domain experts (IMS, Core, etc.) to follow up on CSRs and operational tasks.

· Review and validate technical documents such as HLDs, LLDs, and test plans under guidance.

· Support migration and onboarding activities for new services into the live network.

· Work with platform components such as OpenStack, SDN, NFVi (compute, storage, network), and virtualization technologies to maintain platform stability.

The skills you bring:

· Bachelor’s degree in Communications, Computer Science, or a related field.

· 3–5 years of experience in cloud infrastructure or virtualization operations, ideally within telecom or large-scale service provider environments.

· Hands-on experience with CVIM, UCS hardware, Cisco ACI, or similar cloud infrastructure tools.

· Good understanding of virtual switching (OVS, SR-IOV), overlay networking (VXLAN), and SDN concepts.

· Working knowledge of OpenStack services (Nova, Neutron, Cinder, Ceph) and container platforms such as Red Hat OpenShift or Kubernetes.

· Familiarity with CUPS architecture (vSPGW-C/U, UPF, SMF/AMF) is a plus.

· Strong Linux administration skills (RHEL/Debian) with practical experience in NFV environments.

· Scripting ability in Python, Bash, YAML, or Ansible for automation and operational improvements.

· Understanding of ETSI NFV architecture and cloud-native principles.

· Strong troubleshooting skills and capability to work in cross-functional operational environments.

· Good communication and documentation skills.

Why join Ericsson?

At Ericsson, you´ll have an outstanding opportunity. The chance to use your skills and imagination to push the boundaries of what´s possible. To build solutions never seen before to some of the world’s toughest problems. You´ll be challenged, but you won’t be alone. You´ll be joining a team of diverse innovators, all driven to go beyond the status quo to craft what comes next.
 
What happens once you apply?

Click Here to find all you need to know about what our typical hiring process looks like.

Encouraging a diverse and inclusive organization is core to our values at Ericsson, that's why we champion it in everything we do. We truly believe that by collaborating with people with different experiences we drive innovation, which is essential for our future growth. We encourage people from all backgrounds to apply and realize their full potential as part of our Ericsson team. Ericsson is proud to be an Equal Opportunity Employer. learn more.

Primary country and city: Egypt (EG) || Cairo

Req ID: 777315