<p><strong>Publication date:</strong> Jun 25, 2025, 11:52AM</p><p><strong>Purpose of the job</strong></p> <p>Introducing business changes to CRM system, developing new rules on Siebel CRM system, troubleshooting issues that may impact on the CRM production technology framework, and partner with the end-users and business on introducing new features.</p> <p><strong>Duties and responsibilities</strong></p> <ol><li>Collaborate with business analysts and stakeholders to understand business requirements and translate them into technical solutions within the Siebel CRM platform.</li><li>Design, develop, customize, and configure Siebel applications to meet business needs, ensuring high performance, scalability, and reliability.</li><li>Write clean, efficient, and maintainable code using Siebel tools, scripting languages, and other relevant technologies.</li><li>Customize Siebel workflows, business services, business components, views, applets, and other Siebel objects as needed.</li><li>Perform unit testing, integration testing, and system testing to ensure quality and reliability of developed solutions.</li><li>Troubleshoot and debug Siebel applications, addressing issues and resolving defects in a timely manner.</li><li>Work closely with other members of the development team, including database developers, Ul/UX designers, and system administrators, to deliver integrated solutions.</li><li>Document technical designs, specifications, and configurations to facilitate knowledge transfer and ensure maintainability.</li><li>Provide technical support and assistance to end-users and other stakeholders as needed.</li><li>Stay updated with Siebel CRM technology advancements, best practices, and industry trends to continuously improve development processes and solutions.</li></ol> <p><strong>Job specification</strong></p> <p><strong>Education</strong></p> <p>Bachelor degree in Telecommunication and Electronics Engineering or Computer Science</p> <p><strong>Experience</strong></p> <p>From 0-2 Years of experience.</p> <p><strong>Skills and abilities:</strong></p> <ul><li>Strong experience in Siebel CRM development, including configuration, workflow, and EAl integration</li><li>Proficiency in Siebel Tools, eScript, and Siebel EAl technologies</li><li>Experience in designing and implementing customizations and extensions in Siebel</li><li>Strong understanding of Siebel architecture and data model</li><li>Proven experience in troubleshooting and resolving complex issues in Siebel CRM applications</li><li>Excellent analytical and problem-solving skills</li><li>Effective communication and teamwork abilities</li></ul><p style="font-family:'Helvetica Neue', sans-serif; font-size:20px !important; font-weight:bold!important; margin:0;"> Only your skills matter </p> <p style="font-family:'Helvetica Neue', sans-serif; font-size:16px!important; font-weight:normal !important; margin-top:8px;"> Regardless of your age, gender, origin, religion, sexual orientation, neurodiversity, disability, or appearance, we actively encourage diversity within our teams, as it is both a collective strength and a driver of innovation. Orange is a disability-friendly company: please feel free to let us know about any specific needs you may have. </p>