<p><strong>Publication date:</strong> Oct 14, 2025, 12:00AM</p>Orange Business is here!<p style="margin: 0px;"><iframe title="YouTube video player" src="//www.youtube.com/embed/Zzo2nR1ELdo?controls=0" width="560" height="315" frameborder="0" allowfullscreen="allowfullscreen"></iframe></p>About us<p style='font-size:16px'>Join us at Orange Business!<br>We are a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business.<br>Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p>About the role<p><span data-teams="true">The responsibilities will include but not limited to:</span></p><div style="direction:ltr;"><figure class="table"><table style="border-collapse:collapse;border:0pt solid #A3A3A3;direction:ltr;" border="0" cellpadding="0" cellspacing="0" valign="top" title="" summary=""><tbody><tr><td style="background-color:white;border-width:0pt;padding:4pt;vertical-align:top;width:10.2256in;"><ul><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Support and Operate Security Services and offers provided to a vast number of Customers worldwide to secure high quality levels and almost 100% service availability.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Act as Second level of support and deliver different security services management aspects: incident, change, release, capacity, and vulnerability management.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Resolve service incidents by troubleshooting & solving reported faults.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Perform service changes by assessing risk and implementing reported change requests.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Resolve service problems by performing root cause analysis and designing action plans for unknown errors reported through: Problem Management Dashboard, Monitoring Alarms, Proactive Trouble Tickets, Incidents, or authorized signed emails.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Monitor & validate alarms coming from intrusion sensors and identify real and false alarms.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Qualify and solve incidents by analyzing application-level traffic, tracking and investigating intrusions through manual event correlation.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Escalate technically major security events & incidents to security senior engineers to empower it with better technical skills and more investigation.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Perform routine actions to help manage and optimize IPS security policies.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Perform solution releases by authorizing & validating changes, upgrades, updates, patches and migrations as well as implementing it.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Maintain Security Solutions Configuration Management up-to-date by adding/modifying CI as implied by incident, change, & release processes.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Manage customers (internal and external) calls and provide them with regular as per each of the service support processes.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Perform SIPs actions led by Senior Security Engineers and update the action plan of the SIP.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Perform Technical & management escalation as implied by the escalation process to ensure security tasks are progressing toward resolution and/or completion.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Mentor newcomers and security associate as well as SOC 1 and provide them with guidance and technical advice.</span></li></ul></td></tr></tbody></table></figure></div></p></p></p>About you<p><p style="color:#515151;font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;margin:0in;">Educational Qualifications:</p><ul><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">B.Sc. degree in Computer Science, communications or electronics engineering</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Certification at any of the following domains:</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">CCSE or CCSA, SSCP, NSE4, JNCIS-FW, NSE5 or NSE4 and PCNSE along with CCNP or CCSP Security.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">CCNA security certified.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">CISSP is a plus</span></li></ul><p style="color:#515151;font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;margin:0in;">Professional Requirements:</p><ul><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">At least 3 years of professional experience</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">At least 2 years of IT/Network security technical experience</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Excellent knowledge of security concepts, including various kinds of vulnerabilities, exploits, attacks,</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">and defense techniques.</span></li></ul><p style="color:#515151;font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;margin:0in;">Very good understanding of network security technologies:</p><ul><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Firewalls: CheckPoint & Fortinet and Palo Alto mainly other technologies are also acceptable</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Load Balancers: F5 BIGIP mainly</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Intrusion Detection & Prevention and EDR/XDR.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Remote Access Solutions: Pulse Secure MSSL, IPsec, VPN, AAA, PKI, … etc.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Cloud and managed proxies: Bluecoat, McAfee, Zscaler and Prisma cloud, Netskope.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Excellent understanding of IT & networking (routing, switching) & network security concepts & technologies.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Analytical Troubleshooting experience – Familiar with Network Protocol Analyzers such as Wireshark, Fiedler.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Excellent interpersonal and customer facing skills.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Strong problem solving, analytical thinking and troubleshooting skills.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Excellent phone manner and business communication skills.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Good understanding of ITIL incident & change management processes.</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">Fluent English (reading and writing)</span></li><li style="color:#515151;margin-bottom:0;margin-top:0;vertical-align:middle;"><span style="font-family:Times New RomanTimes New RomanTimes New Roman;font-size:16px;16px;9.0pt;">French Language is a plus.</span></li></ul></p></p></p> <p><p style='font-size:16px'><p style='font-size:16px;11px'></p></p></p></p>What we offer<p><p style=font-size:16px><strong>• Global Opportunities:</strong> Work in multi-national teams with opportunity to collaborate with colleagues and customers from all over the world. <br><strong>• Flexible Work Environment:</strong> Flexible working hours and possibility to combine work from office and home (hybrid ways of working). <br><strong>• Professional Development:</strong> training programs and upskilling/re-skilling opportunities. <br><strong>• Career Growth:</strong> Internal growth and mobility opportunities within Orange. <br><strong>• Caring and Daring Culture:</strong> Health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events. <br><strong>• Reward Programs:</strong> Employee Referral Program, Change Maker Awards. </p></p>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neurotype, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p style="font-family:'Helvetica Neue', sans-serif; font-size:20px !important; font-weight:bold!important; margin:0;"> Only your skills matter </p> <p style="font-family:'Helvetica Neue', sans-serif; font-size:16px!important; font-weight:normal !important; margin-top:8px;"> Regardless of your age, gender, origin, religion, sexual orientation, neurodiversity, disability, or appearance, we actively encourage diversity within our teams, as it is both a collective strength and a driver of innovation. Orange is a disability-friendly company: please feel free to let us know about any specific needs you may have. </p>