SF CXCRM

Greetings from Cognizant,

We are hiring for multiple Agentforce Senior Developer/ Tech lead/ Architects across our PAN India locations.

Agentforce Job Description:

• Develop, build, implement and support Agentforce and/or Einstein AI solution architecture by interaction with client SME and stakeholders using Salesforce or any other Hyperscalar provided Generative AI / Large Language Models

  
  

• Provide guidance to the Agentforce / Einstein AI developers for agentic solution and tool implementation

  
  

• Hands-on expertise in Agent creation including topic, instruction and action. Prompt development using Einstein prompt builder, solution reviews, build and testing phases

  
  

• Data Cloud expertise for building RAG, data ingestion, batch data transformation, Einstein Studio, Agentforce analytics and auditing.

  
  

• Lead the Agentforce Implementation by creating Prompts, Trust Layer, integration of AI components within Salesforce

  
  

• Participate in technical reviews with client stakeholders on the Agentforce solution

  
  

• Interface with Cognizant technology CoE to bring in thought leadership

  
  

• Co-ordinate between onshore and offshore teams for solution implementation

  
  

• Own deliverables pertaining to technical artefacts and participate in client reviews

  
  

• Prepare and review the Agentforce components for confirming with Business requirement

  
  

• Collaborate with the Salesforce Architect to design the Agentforce assets in accordance with the business requirements

  
  

• Support to System Integration Testing and User Acceptance Testing in terms of defect clarification

  
  

Skills Required

• Full time bachelor’s or master’s degree in engineering

  
  

• 5 to 10 years of technical experience in Salesforce domain

  
  

• Minimum 6 months to 1-year hands-on experience in Salesforce Agentforce or Einstein AI projects

  
  

• Strong understanding of Salesforce transactional data models and modern data infrastructure

  
  

• Experience with standard and extensible functionality of Salesforce Sales, Service or Marketing Clouds

  
  

• Knowledge of SOQL, Flow, Apex & Lightning Web Component

  
  

• Integration experience using Web based technologies (SOAP, REST)

  
  

• Experience with integration tools such as Informatica/Jitterbit/MuleSoft will be a plus

  
  

Certifications

• Agentforce Specialist certification

  
  

• Data Cloud Consultant certification

  
  

• Platform Developer I

  
  

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.