Job Summary

PO03730

.Net

Minimum of two years related experience working in a customer service environment in a similar role with expertise in technical issue resolution. Experience in healthcare billing and training preferred.

Responsibilities

Demonstrated ability to write clearly and concisely.

Proficient in Microsoft Office applications including Word Excel and Outlook.

Strong data analysis analytical and incident troubleshooting skills.

As a Product Application Support Asssociate at Cognizant TriZetto you will be responsible for providing an effortless multichannel approach to supporting TriZetto products. Your day to day experiences can vary from engaging groups of clients in message board discussion to direct phone meeting support for issues to curating knowledge base and video tutorial content to assist in our AI driven self-service offerings. The skills of our support analysts and subject matter experts fuel these efforts as we strive for the highest levels of customer satisfaction.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.