Job Summary

We are seeking an experienced Infra Dev Specialist with 7 to 9 years of experience to join our team. The ideal candidate will have expertise in Confluence Admin and Jira Admin. This is a work-from-home position with night shifts allowing for a flexible work-life balance. The role does not require travel enabling you to focus on delivering high-quality infrastructure solutions.

Responsibilities

• Manage and maintain Confluence and Jira environments to ensure optimal performance and availability.
• Collaborate with cross-functional teams to gather requirements and implement solutions that enhance productivity.
• Provide technical support and troubleshooting for Confluence and Jira users to resolve issues promptly.
• Develop and implement best practices for Confluence and Jira administration to improve efficiency.
• Monitor system performance and conduct regular audits to ensure compliance with company policies.
• Create and maintain documentation for system configurations processes and procedures.
• Lead efforts to upgrade and patch Confluence and Jira systems to maintain security and functionality.
• Customize workflows and dashboards in Jira to meet the specific needs of various teams.
• Train and mentor team members on Confluence and Jira best practices and usage.
• Collaborate with IT teams to integrate Confluence and Jira with other enterprise systems.
• Analyze user feedback to identify areas for improvement and implement enhancements.
• Ensure data integrity and backup processes are in place for Confluence and Jira systems.
• Stay updated with the latest trends and updates in Confluence and Jira to provide innovative solutions.

Qualifications

• Possess a strong understanding of Confluence and Jira administration with proven experience.
• Demonstrate excellent problem-solving skills and the ability to troubleshoot complex issues.
• Exhibit strong communication skills to effectively collaborate with team members and stakeholders.
• Show proficiency in scripting and automation to streamline administrative tasks.
• Have experience in managing system upgrades and patches in a production environment.
• Display a proactive approach to identifying and implementing process improvements.
• Hold a relevant certification in Confluence or Jira administration such as Atlassian Certified Jira Administrator.

Certifications Required

Atlassian Certified Jira Administrator

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.