<p><strong>Publication date:</strong> Sep 16, 2025, 12:00AM</p>Orange Business is here!<p style="margin: 0px;"><iframe src="//www.youtube.com/embed/wKOvRVIoi0s?controls=0" width="560" height="314" allowfullscreen="allowfullscreen"></iframe></p>About us<p class="MsoNormal">Orange Business is a network and digital integrator that understands the entire value chain of the digital world, freeing our customers to focus on the strategic initiatives that shape their business. Every day, you will collaborate with a team dedicated to providing consistent, sustainable global solutions, no matter where our customers operate. With over 30,000 employees across Asia, the Americas, Africa, and Europe, we offer a dynamic environment to develop and perfect your skills in a field filled with exciting challenges and opportunities.</p>About the role<p><div style="-webkit-text-stroke-width:0px;border-width:0px;color:rgb(0, 0, 0);font-family:Calibri, Helvetica, sans-serif;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size-adjust:inherit;font-size:10pt;font-stretch:inherit;font-style:normal;font-variant-alternates:inherit;font-variant-caps:normal;font-variant-east-asian:inherit;font-variant-emoji:inherit;font-variant-ligatures:normal;font-variant-numeric:inherit;font-variant-position:inherit;font-variation-settings:inherit;font-weight:400;letter-spacing:normal;line-height:inherit;margin:1em 0px;orphans:2;padding:0px;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:baseline;white-space:normal;widows:2;word-spacing:0px;"><b data-olk-copy-source="CalendarCompose"><strong>Experience:</strong></b>3-5 years</div><div style="-webkit-text-stroke-width:0px;border-width:0px;color:rgb(0, 0, 0);font-family:Calibri, Helvetica, sans-serif;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size-adjust:inherit;font-size:10pt;font-stretch:inherit;font-style:normal;font-variant-alternates:inherit;font-variant-caps:normal;font-variant-east-asian:inherit;font-variant-emoji:inherit;font-variant-ligatures:normal;font-variant-numeric:inherit;font-variant-position:inherit;font-variation-settings:inherit;font-weight:400;letter-spacing:normal;line-height:inherit;margin:1em 0px;orphans:2;padding:0px;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:baseline;white-space:normal;widows:2;word-spacing:0px;"><strong>Role Summary</strong><br>Own end-to-end delivery of complex Pega initiatives in a telecom context. Drive requirement definition, solution design, policy implementation and liaise across business and IT to ensure on-time, high-impact results.</div><div style="-webkit-text-stroke-width:0px;border-width:0px;color:rgb(0, 0, 0);font-family:Calibri, Helvetica, sans-serif;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size-adjust:inherit;font-size:10pt;font-stretch:inherit;font-style:normal;font-variant-alternates:inherit;font-variant-caps:normal;font-variant-east-asian:inherit;font-variant-emoji:inherit;font-variant-ligatures:normal;font-variant-numeric:inherit;font-variant-position:inherit;font-variation-settings:inherit;font-weight:400;letter-spacing:normal;line-height:inherit;margin:1em 0px;orphans:2;padding:0px;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:baseline;white-space:normal;widows:2;word-spacing:0px;"><strong>Key Responsibilities</strong></div><div style="border-width:0px;color:inherit;font:inherit;margin:1em 0px;padding:0px;vertical-align:baseline;" role="presentation"><strong>Stakeholder Engagement:</strong>Lead workshops with GDO, to capture and refine business requirements</div><div style="border-width:0px;color:inherit;font:inherit;margin:1em 0px;padding:0px;vertical-align:baseline;" role="presentation"><strong>Solution Design:</strong>Analyze needs for Pega applications, draft functional specs, impact analyses, and executive briefings</div><div style="border-width:0px;color:inherit;font:inherit;margin:1em 0px;padding:0px;vertical-align:baseline;" role="presentation"><strong>Integration Oversight:</strong>Identify dependencies on external systems; coordinate REST/SOAP–based API delivery across IT teams</div><div style="border-width:0px;color:inherit;font:inherit;margin:1em 0px;padding:0px;vertical-align:baseline;" role="presentation"><strong>Lifecycle Deliverables:</strong>Produce solution proposals, UAT plans, backlog grooming artifacts and dependency matrices</div><div style="border-width:0px;color:inherit;font:inherit;margin:1em 0px;padding:0px;vertical-align:baseline;" role="presentation"><strong>Policy & Governance:</strong>Contribute to Pega governance policies and champion their implementation</div><div style="border-width:0px;color:inherit;font:inherit;margin:1em 0px;padding:0px;vertical-align:baseline;" role="presentation"><strong>Team Leadership:</strong>Mentor junior analysts/developers, guide technical design, and supervise small workstreams</div><div style="border-width:0px;color:inherit;font:inherit;margin:1em 0px;padding:0px;vertical-align:baseline;" role="presentation"><strong>Backlog & Prioritization:</strong>Own the product backlog, set priorities in line with business value, and maintain stakeholder satisfaction</div><div style="border-width:0px;color:inherit;font:inherit;margin:1em 0px;padding:0px;vertical-align:baseline;" role="presentation"><strong>Quality Assurance:</strong>Validate that delivered solutions meet requirements through rigorous testing and user-acceptance activities</div><div style="-webkit-text-stroke-width:0px;border-width:0px;color:rgb(0, 0, 0);font-family:Calibri, Helvetica, sans-serif;font-feature-settings:inherit;font-kerning:inherit;font-optical-sizing:inherit;font-size-adjust:inherit;font-size:10pt;font-stretch:inherit;font-style:normal;font-variant-alternates:inherit;font-variant-caps:normal;font-variant-east-asian:inherit;font-variant-emoji:inherit;font-variant-ligatures:normal;font-variant-numeric:inherit;font-variant-position:inherit;font-variation-settings:inherit;font-weight:400;letter-spacing:normal;line-height:inherit;margin:1em 0px;orphans:2;padding:0px;text-align:left;text-decoration-color:initial;text-decoration-style:initial;text-decoration-thickness:initial;text-indent:0px;text-transform:none;vertical-align:baseline;white-space:normal;widows:2;word-spacing:0px;"><strong>Required Skills & Qualifications</strong></div><div style="border-width:0px;color:inherit;font:inherit;margin:1em 0px;padding:0px;vertical-align:baseline;" role="presentation">3–5 years in Business Analysis or Pega consulting/development, including BSS domain exposure</div><div style="border-width:0px;color:inherit;font:inherit;margin:1em 0px;padding:0px;vertical-align:baseline;" role="presentation">Pega Business Architect (or System Architect) certification preferred</div><div style="border-width:0px;color:inherit;font:inherit;margin:1em 0px;padding:0px;vertical-align:baseline;" role="presentation">Proven track record across full project lifecycles (requirements, design, test, rollout)</div><div style="border-width:0px;color:inherit;font:inherit;margin:1em 0px;padding:0px;vertical-align:baseline;" role="presentation">Solid facilitation skills and experience with TMF-aligned processes and APIs</div><div style="border-width:0px;color:inherit;font:inherit;margin:1em 0px;padding:0px;vertical-align:baseline;" role="presentation">Hands-on knowledge of REST/SOAP, XML/XSD and SQL</div><div style="border-width:0px;color:inherit;font:inherit;margin:1em 0px;padding:0px;vertical-align:baseline;" role="presentation">Agile/Scrum practitioner; certifications in BA or Scrum are a plus</div><div style="border-width:0px;color:inherit;font:inherit;margin:1em 0px;padding:0px;vertical-align:baseline;" role="presentation">Excellent communication, leadership and stakeholder-management abilities</div><div style="border-width:0px;color:inherit;font:inherit;margin:1em 0px;padding:0px;vertical-align:baseline;" role="presentation">Bachelor’s degree in Computer Science, Engineering, Business or related field</div></p>About you<p><p data-start="23" data-end="190">Be part of a global team building Orange Business’s next-generation Service Delivery Application on Pega, driving seamless customer experiences across globally. Work with cutting-edge Pega automation to streamline order management, fulfillment and support processes for our international telecom customers. Help shape a scalable, high-performance platform that meets dynamic market demands and evolves with emerging digital services.</p></p>What we offer<p><ul><li>Global opportunities: Work in multi-national teams with the opportunity to collaborate with colleagues and customers from all over the world</li><li>Flexible work environment: Flexible working hours and possibility to combine work from office and home (hybrid ways of working)</li><li>Professional development: training programs and upskilling/re-skilling opportunities</li><li>Career growth: Internal growth and mobility opportunities within Orange</li><li>Caring and daring culture: health and well-being programs and benefits, diversity & inclusion initiatives, CSR and employee connect events</li><li>Reward programs: Employee Referral Program, Change Maker Awards</li></ul></p>Only your skills matterRegardless of your age, gender identity, race, ethnic origin, religion/belief, sexual orientation, marital status, neuroatypia, disability, veteran status or appearance, we encourage diversity within our teams because it is a strength for the collective and a vector of innovation. Orange Group is a disabled-friendly company and equal opportunity employer: don't hesitate to tell us about your specific needs.<p style="font-family:'Helvetica Neue', sans-serif; font-size:20px !important; font-weight:bold!important; margin:0;"> Only your skills matter </p> <p style="font-family:'Helvetica Neue', sans-serif; font-size:16px!important; font-weight:normal !important; margin-top:8px;"> Regardless of your age, gender, origin, religion, sexual orientation, neurodiversity, disability, or appearance, we actively encourage diversity within our teams, as it is both a collective strength and a driver of innovation. Orange is a disability-friendly company: please feel free to let us know about any specific needs you may have. </p>