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Reservation Associate

30+ days ago 2026/05/07
Other Business Support Services
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Job description


Job Description

  • Ensure that reservations requests are answered promptly and politely and that complete details are recorded as per standard procedure.
  • Ensure to handle all incoming enquiries efficiently and effectively and hence converting them into bookings.
  • Responsible for ensuring that all reservation filing and correspondence is carried out daily..
  • Ensure to handle enquiries promptly and efficiently with the overall objective of maximizing sales and room occupancy rates.

Qualifications

  • Guest focused personality is essential
  • Prior experience working with Opera or a related system experience is an asset
  • Strong interpersonal and problem solving abilities
  • Fluency in English, additional languages are a plus Point.
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