Job summary

The Program Manager will oversee the successful execution of Salesforce B2C Commerce Cloud projects ensuring alignment with business objectives and delivering value to stakeholders. This role requires a strategic thinker with strong organizational skills to manage multiple projects simultaneously. The candidate will work in a hybrid model primarily during day shifts with no travel required.

Responsibilities

• Coordinate and manage Salesforce B2C Commerce Cloud projects from inception to completion ensuring timely delivery and quality outcomes.
• Collaborate with cross-functional teams to define project scope goals and deliverables that support business objectives.
• Develop detailed project plans including timelines resource allocation and risk management strategies.
• Monitor project progress and performance identifying and resolving issues to keep projects on track.
• Facilitate regular meetings with stakeholders to communicate project status risks and changes.
• Ensure compliance with company policies and industry standards throughout the project lifecycle.
• Provide guidance and support to team members fostering a collaborative and productive work environment.
• Analyze project outcomes and provide insights for continuous improvement and future planning.
• Utilize Salesforce B2C Commerce Cloud expertise to optimize project execution and deliver innovative solutions.
• Implement best practices in project management to enhance efficiency and effectiveness.
• Drive the adoption of new technologies and methodologies to improve project delivery.
• Ensure projects align with the companys strategic goals and contribute to its overall success.
• Maintain accurate documentation and reporting for all projects ensuring transparency and accountability.

Qualifications

• Possess a strong background in Salesforce B2C Commerce Cloud with proven experience in managing complex projects.
• Demonstrate excellent organizational and multitasking skills to handle multiple projects simultaneously.
• Exhibit strong communication and interpersonal skills to effectively collaborate with diverse teams.
• Show proficiency in project management tools and methodologies to streamline processes.
• Have a strategic mindset to align projects with business objectives and drive growth.
• Display problem-solving abilities to address challenges and ensure project success.

Certifications Required

NA.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.