Our Purpose

Mastercard powers economies and empowers people in 200+ countries and territories worldwide. Together with our customers, we’re helping build a sustainable economy where everyone can prosper. We support a wide range of digital payments choices, making transactions secure, simple, smart and accessible. Our technology and innovation, partnerships and networks combine to deliver a unique set of products and services that help people, businesses and governments realize their greatest potential.

Title and Summary

Senior Reliability EngineerJob Description Summary
Overview
• The Enterprise Monitoring Team is responsible for the analysis and design of all Infrastructure and Applications monitoring at MasterCard.
• Enterprise Monitoring is engaged early in the project life cycle to ensure monitoring is built in from the beginning and meets the sizing and performance requirements of each application.
• The primary responsibility involves support and infrastructure designs for Splunk, adhering to MasterCard standards, processes, and best practices.
• Requires a deep understanding of hardware, networking, security and tools used to monitor, test and evaluate those technologies.
• Have you designed the system and connectivity for a new software product?
• Do you enjoy solving design problems?
• Are you the type of person that will drive the solution and team in the best direction instead of the easiest?
Role
• Collaborate with development teams to implement and configure Splunk across different application environments
• Interface with project managers to provide status updates of projects
• Interact with the development and project teams to transform business and technical requirements into logical and physical architecture design
• Create solutions with high level of innovation, cost effectiveness, high quality and faster time to market
• Contribute to the overall strategy and manage complex issues within functional area of expertise
All About You
• Advanced knowledge with Unix/Linux platform OS
• Advanced knowledge with common middleware technologies, load balancer, and web server
• Advanced at Systems Design and Architecture
• Splunk administration experience (hardware/software/patching/upgrades) in clustered environment & Multi-Cluster environment.
• Programming and development skills in at least some of the following: Python, Shell Scripting, regular expressions, Jenkins, Chef, Ansible
• knowledge/experience in UNIX/Linux system administration tasks. license management, security, networking, distributed server, and web technology environments.
• Collaborate with development teams to implement and configure Splunk across different application environments.
• Interact with the development and project teams to transform business and technical requirements into logical and physical architecture design to implement project.
• Contribute to the overall strategy and manage complex issues within functional area of expertise.
• Install and manage Splunk forwarders, indexers, search heads and configure.
• Create and manage configuration files like indexes and source types, inputs, props, transforms, and lookups.
• Implement KV stores, lookups, and data model acceleration to optimize search performance and reporting.
• Experience working with CI/CD, Microservices Architectures, Public Cloud Providers
• Experience integrating multiple data streams, onboarding new data sources, and feeds from networks, infrastructure services, business applications.
• Experience with vulnerability management and security / hardening concepts.
• Application dashboard troubleshooting and capturing baseline performance deviations or highlighting key trends in data.
• Knowledge of how to customize Dashboards via the XML, advanced XML source, JavaScript, CSS, advanced HTML.
• Ability to create Knowledge Objects administer users and roles. create advanced searches, reports, and visualizations.
• Ability to create complex regular expressions for masking / transformation.

Corporate Security Responsibility

All activities involving access to Mastercard assets, information, and networks comes with an inherent risk to the organization and, therefore, it is expected that every person working for, or on behalf of, Mastercard is responsible for information security and must:

• Abide by Mastercard’s security policies and practices;

  
  

• Ensure the confidentiality and integrity of the information being accessed;

  
  

• Report any suspected information security violation or breach, and

  
  

• Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.