Introduction

At IBM, design is more than a job-it's a mindset. We believe that great design drives innovation, simplifies complexity, and creates meaningful experiences for users. As part of the Integration Design Team within IBM Software, you'll be at the forefront of shaping the user experience for IBM's cutting-edge integration products that power enterprise transformation across hybrid cloud and AI.

Your role and responsibilities

• Lead UX strategy and execution for one or more product areas within IBM's Integration portfolio, including AI-powered features and workflows.
• Translate business and user needs into innovative design solutions that are elegant, accessible, and technically feasible.
• Design intuitive interfaces for AI-driven experiences such as intelligent assistants, predictive analytics, and generative design tools.
• Demonstrate competency in designing for AI by showcasing a deep understanding of how users interact with intelligent systems-addressing aspects like trust, transparency, explainability, and user control.
• Present case studies or portfolio examples that highlight successful design of AI features, including the problem space, design approach, user research insights, and measurable impact.
• Facilitate design workshops, stakeholder reviews, and user research sessions to inform and validate AI-related design decisions.
• Create wireframes, prototypes, user flows, and high-fidelity visuals using industry-standard tools like Figma.
• Advocate for user-centered design principles across the product lifecycle, especially in the context of emerging AI capabilities.
• Mentor junior designers and contribute to design best practices and standards.
• Collaborate closely with global teams to ensure design consistency and alignment with IBM Design Language.

• Continuously evaluate and improve the user experience through data, feedback, and usability testing, including testing of AI-driven interactions.

Required education
Master's Degree

Preferred education
Master's Degree

Required technical and professional expertise

• 8+ years of experience in UX design, with a strong portfolio showcasing enterprise or complex system design.
• Experience designing for AI-powered products or features, including conversational interfaces, intelligent automation, or data-driven insights.
• Proficiency in design tools such as Figma and Mural
• Strong understanding of UX principles, interaction design, and information architecture.
• Experience working in Agile environments and collaborating with cross-functional teams.
• Excellent communication and presentation skills.

• Ability to lead design initiatives and influence product direction.

Preferred technical and professional experience

• Experience designing for cloud, integration, or developer-focused products.
  Understanding of AI concepts such as machine learning, natural language processing, and generative AI.
• Familiarity with accessibility standards and inclusive design.
• Background in HCI, Design Thinking, or related disciplines.
• Prior experience in mentoring or leading design teams.