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The Senior E xecutive Retail Sales role at Interwood Mobel involves actively engaging with customers to drive sales and ensure outstanding service throughout the retail process.
As a key member of our sales team, you will be responsible for understanding customer needs, presenting our products effectively, and assisting clients from initial inquiry to purchase completion.
Key Responsibilities: Responsible for dealing with customers regarding sales and meeting the assigned targets.
Follow up on clients’ deliveries, payments, and receivables.
Prepare quotations and process the sales orders.
Obtain customer feedback regarding our services and products.
Remain updated on stock status.
Maintain follow-up for delivered items for polishing, fixing, and measurements.
Look after the display items regarding placement, price tagging, and cleanliness of the floor.
Track customer's orders through the system as well as through coordination with concerned departments to ensure timely deliveries.
Attend complaints, forward to complaint section, keep follow up to resolve the complaints regarding goods and shortage of ordered items.
Medical Insurance Provident Fund EOBI Commissions/Incentives Paid Leaves · Minimum 2 years of relevant experience in retail or showroom sales.
· Excellent communication and customer service skills.
· Basic understanding of sales processes and order management.
· Ability to work collaboratively with internal teams.
· Organized, proactive, and result-driven mindset.
You'll no longer be considered for this role and your application will be removed from the employer's inbox.