Job Summary

We are seeking a highly skilled Technical Lead with 10 to 12 years of experience to join our team. The ideal candidate will have expertise in SAP CPI - DS and SAP API and a strong background in technical solutions. This role involves working in a hybrid model with day shifts focusing on innovative product development and enhancing flight operations and CRM for airlines.

Responsibilities

• Lead the design and implementation of SAP CPI
• DS and SAP API solutions to meet business requirements and enhance operational efficiency.
• Oversee the integration of new product development processes within the T&H domain to ensure seamless operations and improved service delivery.
• Provide technical expertise in flight operations ensuring that all systems are optimized for performance and reliability.
• Collaborate with cross-functional teams to develop and implement CRM solutions tailored to the airline industry enhancing customer engagement and satisfaction.
• Analyze existing systems and processes to identify areas for improvement and implement innovative solutions that drive business growth.
• Ensure that all technical solutions are aligned with industry best practices and company standards maintaining high levels of quality and compliance.
• Support the development and execution of project plans ensuring that all deliverables are completed on time and within budget.
• Facilitate communication between technical teams and stakeholders ensuring that all parties are informed and aligned on project goals and progress.
• Mentor and guide junior team members fostering a culture of continuous learning and professional development.
• Conduct regular system audits and performance reviews to ensure that all technical solutions are functioning optimally and meeting business needs.
• Develop and maintain comprehensive documentation for all technical solutions ensuring that knowledge is effectively shared and retained within the organization.
• Stay updated with the latest industry trends and technologies incorporating new insights into the development of cutting-edge solutions.
• Drive the continuous improvement of technical processes and methodologies contributing to the overall success and competitiveness of the company.

Qualifications

• Possess extensive experience in SAP CPI
• DS and SAP API demonstrating a deep understanding of these technologies.
• Have a strong background in new product development within the T&H domain with a focus on innovation and efficiency.
• Demonstrate expertise in flight operations and CRM solutions for airlines with a proven track record of successful implementations.
• Exhibit excellent problem-solving skills with the ability to analyze complex systems and develop effective solutions.
• Possess strong communication and collaboration skills with the ability to work effectively with cross-functional teams.
• Show a commitment to continuous learning and professional development staying abreast of the latest industry trends and technologies.

The Cognizant community:
We are a high caliber team who appreciate and support one another. Our people uphold an energetic, collaborative and inclusive workplace where everyone can thrive.

• Cognizant is a global community with more than 300,000 associates around the world.
• We don’t just dream of a better way – we make it happen.
• We take care of our people, clients, company, communities and climate by doing what’s right.
• We foster an innovative environment where you can build the career path that’s right for you.

About us:
Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era. Our unique industry-based, consultative approach helps clients envision, build, and run more innovative and efficient businesses. Headquartered in the U.S., Cognizant (a member of the NASDAQ-100 and one of Forbes World’s Best Employers 2025) is consistently listed among the most admired companies in the world. Learn how Cognizant helps clients lead with digital at www.cognizant.com

Cognizant is an equal opportunity employer. Your application and candidacy will not be considered based on race, color, sex, religion, creed, sexual orientation, gender identity, national origin, disability, genetic information, pregnancy, veteran status or any other characteristic protected by federal, state or local laws.

Disclaimer: 
Compensation information is accurate as of the date of this posting. Cognizant reserves the right to modify this information at any time, subject to applicable law.

Applicants may be required to attend interviews in person or by video conference. In addition, candidates may be required to present their current state or government issued ID during each interview.