Fairmont RAMLA RIYADH seeks passionate and adventurous individuals to join our incredible team in the KSA heart of Riyadh. Our hotel offers various jobs in over thirty departments and is sure to have something that sparks your interest. We pride ourselves on the work/play lifestyle that is working in Fairmont RAMLA Riyadh, and we do our best to ensure your quality of life is elevated when working for us. If you have ever dreamed of working in a luxury hotel, don't miss out on this opportunity.

Our commitment to Diversity & Inclusion:

Since 1907, Fairmont Hotels & Resorts has been dedicated to crafting unforgettable experiences for both guests and colleagues alike. Essential to this success has been diversity, equity, and inclusion woven into the fabric of our brand’s DNA. We pride ourselves on being an equal-opportunity employer, fostering an open and inclusive culture that welcomes everyone, empowers all colleagues, and cultivates individual and collective innovation and performance. Our ambition is to provide all of our People with fair and equitable opportunities to grow to attain their full potential. We believe that diversity in our teams not only enriches the lives of our People but also provides the best possible experience to everyone who visits our iconic hotels and resorts worldwide. 

Basic Function

Responsible for performing secretarial duties of such nature as to relieve the General Manager of all possible routine and detail.

Duties & Responsibilities:

1. Types minutes, letters, circulars, memos, reports, forms, contracts, and other correspondence, including those of a confidential nature; sees their mailing or distribution to all concerned.
2. Takes down and transcribes dictations and minutes of meetings, such as Executive committee and Department Heads meetings, and drafts routine or simple correspondence for approval of superior.
3. Files correspondence, memos, reports, and other related materials for ready reference; maintains individual files for each concessionaire and expatriates ‘ transfers obsolete material to inactive file or storeroom.
4. Receives screens, places phone calls, and arranges appointments for the superior.
5. Receives, screens office callers and visitors; schedules and sets up appointments.
6. Receives, opens, and reads all inter-office memos and incoming mail for the General Manager, except those marked “Confidential or Personal”; brings to the superior’s attention those which are urgent and important requiring his action; forwards to appropriate personnel mail which they can attend to; dispatches all outgoing mail.
7. Operates fax machines and sends faxes, including those of a confidential nature, for the General Manager.
8. Receives, dates, opens, and forwards to the General Manager all incoming faxes, and forwards copies of the same to appropriate departments.
9. Maintains a trace file containing a list of letters or reports that have to be prepared on specific dates in the future; informs the General Manager or other personnel concerned of the same at an appropriate time; assists in clarifying to those personnel the details of, and requirements for carrying out such activities.
10. Opens, reads and sorts all incoming hotel mail in the absence of the Secretary to Resident Manager; forwards to departments or personnel concerned; prepares and forwards a list of cheques received by mail to Accounting.
11. . Ensures that conference rooms are cleaned and furnished with necessary materials for hotel meetings and conferences; reminds personnel who are supposed to attend; ensures it that snacks, lunch & other foodstuffs are served to participants as instructed.
12. Maintains an adequate stock of office supplies; accomplishes necessary requisitions.
13. Prepares daily absences/Tardiness report for all personnel in the executive office; submits it to personnel.
14. Ensures proper handling, use, and maintenance of office equipment and supplies, and the cleanliness and maintenance of her office and that of her superior.
15. Keeps track of activities and whereabouts of the driver – Executive Office; notifies the latter of his assignments.

Educational Background

• A degree in Business Administration, Hospitality Management, or related fields.
• Certifications in office management or secretarial skills may be advantageous.

Experience

• Previous experience as an executive secretary or in a similar administrative role, preferably in the hospitality industry.
• Familiarity with hotel operations and management.

Skills

• Proficient in office software (Microsoft Office Suite, email platforms, etc.).
• Excellent organizational and multitasking skills.
• Strong written and verbal communication abilities.
• Ability to maintain confidentiality and handle sensitive information.

Personal Attributes

• Professional demeanor and strong interpersonal skills.
• Ability to work under pressure and meet deadlines.
• Proactive and detail-oriented mindset.

Language Proficiency

• Fluency in English; additional languages may be preferred depending on the location and clientele.

What is in it for you:

• Competitive extended benefits package including medical, vision, and dental for full-time permanent status
• Employee Travel Program
• Comprehensive Wellness Platform
• Discounts on food & beverage
• Opportunity to develop your talent and grow within Fairmont RAMLA RIYADH and over 5,000 properties with Accor

By joining Accor, every chapter of your story is yours to write and together we can imagine tomorrow's hospitality. To discover the life that awaits you at Accor, visit: https://careers.accor.com/

Do what you love, care for the world, and dare to challenge the status quo! #BELIMITLESS