Join us at Accor, where life pulses with passion!​

As a pioneer in the art of responsible hospitality, the Accor Group gathers more than 45 brands, 5,600 hotels, 10,000 restaurants, and lifestyle destinations in 110 countries. While each brand has its own personality, where you will be able to truly find yourself, they all share a common ambition: to keep innovating and challenging the status-quo.​

By joining us, you will become a Heartist because hospitality is, first and foremost, a work of heart.​

At Sofitel Shahd Al Madinah our Guests experience profound spiritual luxury, a few steps away from Al Masjid Al Nabawi. Our 5-star retreat, near one of Saudi Arabia's most sacred sites, seamlessly connects local traditions with elegant French hospitality.

You will join a caring environment and a team where you can be all you are. You will be in a supportive place to grow, to fulfil yourself, to discover other professions and to pursue career opportunities, in your hotel or in other hospitality environments, in your country or anywhere in the world!​

You will enjoy exclusive benefits, specific to the sector and beyond, as well as strong recognition for your daily commitment.​

Everything you will do with us, regardless of your profession, will offer a deep sense of meaning, to create lasting, memorable and impactful experiences for your customers, for your colleagues and for the planet.

Hospitalityis a work of heart,

• Collaborate with relevant departments to obtain necessary documents, information, and tasks from staff or managers.
• Handle all correspondence and maintain effective communication under the supervision of the Managing Director.
• Carry out the written external communications of the hotel’s Managing Director.
• Carry out the telephone communications of the hotel’s Managing Director.
• Remind the Managing Director of VIP guests and, if necessary, ensure that they meet/communicate.
• File all documents and correspondences of the General Management office appropriately and ensure that the files are up-to-date.
• Protect the confidentiality of all correspondences issued or received by the Managing Director.
• Take note of and follow-up all appointments of the Managing Director.
• Ensure that the communication channels of the General Management office are working at all times and take the necessary measures in this regard.
• Receive hotel guests and other guests that wish to see the Managing Director in a proper manner.
• Ensure that the department managers or other employees that wish to see the Managing Director meet at the earliest convenience and arrange the meeting times.
• Prepare the meeting minutes appropriately for the Managing Director’s meetings that require such meeting minutes and distribute them to the concerned parties.
• Monitor and control the faxes sent on a daily basis.
• Keep track of the special days of hotel employees and other individuals deemed necessary by the Managing Director and make arrangements for celebrations.
• Ensure that the General Management office is always kept in a clean and orderly manner
• Possess full knowledge of the hotel’s policies and procedures, implement these policies and procedures and, when necessary, ensure coordination between other departments.
• Carry out all responsibilities related to the quality management systems implemented at the facilities.
• Carry out all other duties assigned by managers and hotel management not specified in the job description.
• To ensure you read the hotel’s Employee Handbook and have an understanding of and adhere to the hotel’s rules and regulations and in particular, the policies and procedures relating to Fire, Hygiene, Health and Safety.
• To respond to any changes in the department as dictated by the needs of the hotel.
• To be flexible and extend job duties to carry out any other reasonable duties and responsibilities within the job capability as assigned, including redeployment to alternative departments/areas if required, to meet business demands and guest service needs.
• To attend training and meetings as and when required.

• Diploma education
• Minimum 2 years of secretarial experience with at least 1 year serving the senior management level 
• Excellent reading, writing and oral proficiency in English language
• Good working knowledge of MS Excel, Word, & PowerPoint