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Sofitel Riyadh Hotel & Convention Center: A Symphony of French Elegance and Saudi Arabian Warmth
The Sofitel Riyadh is dedicated to providing a five-star experience characterized by luxury, elegance, and impeccable service. The hotel's commitment to personalized attention ensures that each guest's stay is not just comfortable but memorable. Blending urban sophistication with refined opulence, the Sofitel Riyadh creates an atmosphere where every detail is thoughtfully curated to offer a unique and unforgettable experience.

To understand and respond to all guest needs and requests in a timely and professional manner to ensure customer satisfaction.

• Must comply with the grooming standards of the company.
• To extend a courteous, friendly and professional greeting to guests as they arrive and to thank them as they depart.
• To be thoroughly familiar with the service standards and procedures.
• Too ensure that guests are provided with clean towels, as needed.
• Safety Monitoring: Continuously monitor guests in the pool, beach, and other water areas to ensure a safe and secure environment.
• Rescue Operations: Be prepared to perform water rescues, first aid, and CPR in case of emergencies, while maintaining composure and clear thinking.
• Guest Assistance: Provide assistance to guests by offering safety instructions, guiding them to appropriate areas, and advising on pool  rules.
• Preventive Measures: Proactively identify potential hazards, such as poolside slips, water entry safety, and unsafe behavior, and take corrective action to prevent accidents.
• Emergency Preparedness: Remain vigilant and respond swiftly to any emergency, ensuring the correct response to all incidents.
• Equipment Maintenance: Ensure that all lifeguard equipment (such as rescue tubes, first-aid kits, and safety equipment) is well-maintained and readily available for use.
• Health & Safety Compliance: Enforce rules and regulations relating to pool and beach safety, including supervising water depths, usage of flotation devices, and guest conduct.
• Reporting: Document any incidents or accidents in the designated logbooks, and report all safety concerns or guest incidents to the Security Manager and management team.
• Team Collaboration: Work in conjunction with other security team members to ensure a unified response to any safety situation that may arise.
• Training & Certification: Maintain all necessary lifeguard certifications, including CPR and first aid, and attend regular training sessions to stay updated on emergency procedures.
• Routine Inspections: Perform regular inspections of poolside equipment and facilities, ensuring they meet the required safety standards.

• Education: High School diploma or equivalent. Lifeguard certification and first aid/CPR training are required.
• Experience: Previous experience as a lifeguard, preferably in a resort or hotel setting.
• Technical Skills: Ability to operate rescue equipment and perform first aid, CPR, and emergency response techniques.
• Communication Skills: Strong verbal communication skills to provide clear instructions and safety warnings to guests.
• Physical Fitness: Must be physically fit and able to perform rescues, swim long distances, and manage stressful situations.
• Attention to Detail: Ability to stay vigilant and focused for extended periods to ensure the safety of all water facility users.
• Problem-Solving: Quick decision-making abilities in emergency situations, staying calm under pressure.
• Teamwork: Ability to work effectively with other security personnel, management, and guests to ensure safety standards are met.