JLL empowers you to shape a brighter way.  

Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people  and empowering them to  thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

• Lead the implementation, monitoring, and continual improvement of the division’s QMS and IMS
• Ensure effective quality assurance (QA) and quality control (QC) processes across all services and operations
• Manage audits, nonconformance close-outs, and lessons learned documentation
• Oversee root cause analysis and corrective actions to enhance process quality
• Direct document control functions, ensuring compliance, access management, and document security
• Collect, analyze, and report quality performance data and KPIs to support operational excellence
• Provide quality oversight on technical procurement, including review of SoWs, RFPs, and vendor capability assessments
• Develop and manage the division’s annual quality budget, ensuring fiscal responsibility and ROI for quality initiatives
• Collaborate with internal teams, service providers, and consultants to ensure compliance and alignment with quality objectives

• Bachelor’s degree in Engineering, Quality Management, or a related field (Master’s preferred)
• Minimum 10 years of quality management experience
• Proven experience in QMS/IMS implementation, audits, data-driven performance analysis, and process improvement

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

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Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

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For additional details please see our career site pages for each country.

For candidates in the United States, please see a full copy of our Equal Employment Opportunity policyhere.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at HRSCLeaves@jll.com. This email is only to request an accommodation. Please direct any other general recruiting inquiries to ourContact Us page > I want to work for JLL.