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Global HRBP - Atlassian Customer Engineering/Customer Support Services

30+ days ago 2026/04/15
Remote
Other Business Support Services
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Job description

Working at Atlassian



Atlassians can choose where they work â whether in an office, from home, or a combination of the two. That way, Atlassians have more control over supporting their family, personal goals, and other priorities. We can hire people in any country where we have a legal entity. Interviews and onboarding are conducted virtually, a part of being a distributed-first company.



Due to extensive overlap requirement with stakeholders in APAC, candidates must be located in US PST.



Your future team



Are you ready to unleash your diverse thinking, commercial âknow howâ, and agile mindset at Atlassian? We are on the hunt for a dynamic and strategic Senior/Global HRBP to support our senior leaders across ACE (Atlassian Customer Engineering) & CSS (Customer Support Services). In this role, you will partner with our executive leaders to drive broad organizational impact, scale best in class people programs, and help architect the culture of our ACE/CSS teams.



 



Key Responsibilities



  • Partner with executive leadership to design and deliver transformative people strategies aligned with ACE and CSS goals and Atlassianâs broader business strategy.



  • Lead the build and scale of impactful programs in collaboration with Regional HR Partners, Centers of Excellence, and Operations teams.



  • Coach executives through complex organizational challenges, talent strategies, and leadership development to drive meaningful business outcomes.



  • Design âfuture focusedâ organizational models that align with product strategy, revenue growth, and our digital first vision.



  • Guide ongoing organizational design, workforce planning, and change management as we continue to grow and evolve.



  • Collaborate across HR Business Partners, Centres of Excellence, and Strategy and Operations teams to deliver on talent and operational plans.



  • Leverage analytics and insights, identify trends, and recommend data driven actions for program design and measurement of success.



  • Work with the wider Atlassian People team to ensure we deliver on core HR processes and programs for ACE/CSS, meeting key people metrics and goals



  • Build a culture of inclusion by embedding Diversity, Equity, and Inclusion strategies into talent acquisition, leadership development, employee experience, and organizational health




Your Background



  • 10+ years HR experience with progressively challenging responsibilities in Business Partner and leadership roles inclusive of high-growth companies.



  • Experience working with global/international teams expanding into emerging markets, while excelling in high growth, global organizations.



  • A âbusiness firstâ mindset with an ability to work at multiple levels of the HR stack; primarily focused on strategic impact while being comfortable driving programs linked to clear business outcomes.



  • Energy to get things done in an iterative approach, with a willingness to move between strategy, development, and change management to scale programs



  • Critical thinking and analytical skills, with a track record of developing data driven solutions and simplifying complex problems



  • A highly collaborative approach with the ability to quickly build strong and trusted relationships across leadership teams, cross functional partners, and key stakeholders.



  • Strong executive presence and confidence in working with senior leaders and executive teams



Compensation



At Atlassian, we strive to design equitable, explainable, and competitive compensation programs. To support this goal, the baseline of our range is higher than that of the typical market range, but in turn we expect to hire most candidates near this baseline. Base pay within the range is ultimately determined by a candidate's skills, expertise, or experience. In the United States, we have three geographic pay zones. For this role, our current base pay ranges for new hires in each zone are:



Zone A: $217,800 - $284,350



Zone B: $196,200 - $256,150



Zone C: $180,900 - $236,175



This role may also be eligible for benefits, bonuses, commissions, and equity.



Please visit go.atlassian.com/payzones for more information on which locations are included in each of our geographic pay zones. However, please confirm the zone for your specific location with your recruiter.



Benefits & Perks



Atlassian offers a wide range of perks and benefits designed to support you, your family and to help you engage with your local community. Our offerings include health and wellbeing resources, paid volunteer days, and so much more. To learn more, visit go.atlassian.com/perksandbenefits.



About Atlassian



At Atlassian, we're motivated by a common goal: to unleash the potential of every team. Our software products help teams all over the planet and our solutions are designed for all types of work. Team collaboration through our tools makes what may be impossible alone, possible together.



We believe that the unique contributions of all Atlassians create our success. To ensure that our products and culture continue to incorporate everyone's perspectives and experience, we never discriminate based on race, religion, national origin, gender identity or expression, sexual orientation, age, or marital, veteran, or disability status. All your information will be kept confidential according to EEO guidelines.



To provide you the best experience, we can support with accommodations or adjustments at any stage of the recruitment process. Simply inform our Recruitment team during your conversation with them.



To learn more about our culture and hiring process, visit go.atlassian.com/crh.




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