The Operations Specialist in the Supply Chain department plays a key role in supporting end-to-end supply chain processes including procurement, logistics, inventory control, and order fulfillment.
This role ensures timely, cost-effective, and efficient flow of goods and information across the supply chain, driving operational excellence and continuous improvement.
Key Responsibilities:  Order Management & Fulfillment o Coordinate sales and purchase orders across departments.
o Track shipments and ensure timely delivery to customers or internal departments.
o Resolve order discrepancies and delivery delays proactively.
 Inventory & Logistics o Monitor inventory levels, ensure optimal stock without overstocking.
o Coordinate with warehouse teams for inbound/outbound shipments.
o Assist in cycle counting and stocktaking processes.
 Supplier & Vendor Coordination o Liaise with suppliers for order confirmations, shipping documentation, and ETAs.
o Evaluate supplier performance and suggest improvements.
 Data & Reporting o Maintain accurate records in ERP systems (e.
g., SAP, Oracle, Odoo).
o Generate weekly/monthly reports for supply chain KPIs.
o Analyze trends in delays, stock-outs, or process inefficiencies.
 Process Improvement o Participate in projects to streamline supply chain operations.
o Support digitization, automation, and agile practices within the department.
 Compliance & Documentation o Ensure all supply chain activities comply with company policies and regulations.
o Maintain proper documentation for audits and regulatory inspections.
 Bachelor's degree in Supply Chain Management, Logistics, Business Administration, or a related field.
 2+ years of experience in supply chain or operations preferred.
 Strong knowledge of supply chain processes and tools.
 Proficient in MS Excel, ERP systems, and supply chain software.
 Excellent organizational, analytical, and communication skills.
 Ability to work under pressure and manage multiple tasks effectively.